How to buy on-line on Città del sole - Natura e...

This section is here to help people navigating on for the first time, or to provide people already familiar with this method of purchase more detailed information about how this site works.

With just a few clicks, you can have products delivered directly to your home.

If you know the exact name of a product, you can use the search by keyword. Simply insert one or two words in the appropriate space in the right top corner, then click the OK button. The results list will show one or more products that include your search word in their name or description.

Useful to quickly find a product with a series of pre-defined general characteristics. Advanced search will give you a list of products, selected using one or more of the following criteria:

  • Name
  • Manufacturer
  • Category
  • Price

In this case too, the result will be a list of products sharing the selected criteria, from which to choose, after having carefully read the product information/technical data sheet. guarantees the maximum information on each item by the use of an explicit and complete data sheet containing information and technical details about the item.

The data sheet clearly shows a summary of any information essential for the purchase:

Below this summary, you will find additional information divided into uniformed groups based on characteristics.

All the products on our online shop that can be purchased are readily available.

Once you have chosen a product, simply click on the button below the product image and it will be placed into your shopping trolley.

The shopping cart allows you to quickly check the products you have in your trolley, ready to be bought, with per item and total costs. On this page you can also choose the desired quantity of each item or eliminate any items that you no longer wish to buy.

Once you have placed all the items you intend to buy in your trolley, check out to complete your purchase and choose your preferred method of payment.

Once you have selected the items you wish to buy, click on “Go to check out” to complete your purchase.

New members If you are a first-time buyer on our website, you will be asked to enter your username and a password. You will also be asked to insert all information about your billing and delivery address. Please be informed that S.r.l. will process your data in full compliance of the Data Protection Act (Swisse Law - Art. 13 del D.Lgs. 196/2003).

Already a member Simply enter your e-mail address and your password. The system will show you your billing and delivery address, which can be changed at any time by clicking on the "modify" button.

When the system "recognizes" you, it will summarize your list of chosen items, and your billing and delivery address.

If you wish to track your order(s), all you need to do is enter your e-mail address and password in the Log In area and select “Tracking”.

The system will list your orders by date. Choose the order you wish to trace and you will see a complete summary showing whether the goods have already been delivered to the courier.

Click on the button with the courier’s logo to be transferred directly to its website, where you can trace the actual state of your shipment.

Please remember that our staff at Customer Service are always there to help you with any queries.

  • Monday to Friday, from 9:30 to 18:30, Saturday, from 9:30 to 17:00 - Swisse time - Phone +41 91 2208660

If you would like to have more details about our products or new products that will be coming soon, contact us at.
Please remember to include all your details and if possible a day-time telephone number so that whenever necessary you can be contacted by our staff.