Customer Care

Our staff can help you with any problems you might have about how to correctly complete an order or with any information you might want about our products or our terms and conditions.

  • Monday to Friday, from 9:30 to 18:30, Saturday, from 9:30 to 17:00 - Swisse time - Phone +41 91 2208660

If you would like to have more details about our products or new products that will be coming soon, contact us at.
Please remember to include all your details and if possible a day-time telephone number so that whenever necessary you can be contacted by our staff.

For information about your orders

If you need any information about tracking your order or if you have any problems with faulty goods, contact us at.

For information about products

If you would like to have more details about our products or new products that will be coming soon, contact us at.

Please remember to include all your details and if possible a day-time telephone number so that whenever necessary you can be contacted by our staff in order to resolve any eventual problems together.

Catalogue

To obtain a copy of the catalogue send us an e-mail at this address:

Sostituzione articoli

La sostituzione dei prodotti difettosi è gratuita.

Se ricevi un prodotto difettoso procediamo a nostre spese alla sostituzione dello stesso.

Il servizio è valido solo per le spedizioni effettuate in territorio svizzero.

Secure payments

For shipments abroad we accept credit card or PayPal payments.

PayPal account

Credit card on PayPal

Shipment via courier

The shipment will be handled by the best courier.

The order will be committed to the courier for shipping in 3-5 working days.